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WCU - Western Carolina University Publications

Western Carolinian (Volume 69 Number 03)

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Item 1 - Western Carolinian (Volume 69 Number 03)
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Western Carolinian (Volume 69 Number 03)

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  • On behalf of the Division of Information Technology (IT), welcome to the fall semester at Western. In this issue of the Western Carolinian you'll find information on the IT initiativesStart-IT 04that will directly benefit Western students. For more information on the division or its initiatives, visit www.wcu.edu/it or call the ITS Help Desk at 227-7487. CHANGE IN THE MAKING FOR WESTERNS STUDENT E-MAIL SYSTEM Western Carolina University is working to offer new and improved e-mail services to students. As part of Start-IT 04 efforts, the Information Technology division is announcing changes to its student e-mail systems. The first change concerns student e-mail passwords. In the past, student e-mail passwords expired during November or during a 90-day timeframe. Beginning this fall, student e-mail passwords will now enable access for the entire semester. Students will be required to change their e-mail password following the start of the spring 2005 semester. This change should help students to better use our e-mail system for the entire fall semester, stated Scott Swartzentruber, director of Western's network operations. According to Swartzentruber, delaying the password change until the spring 2005 semester enables Information Technology to better assist all students with password changes. Having student e-mail passwords expire during the same timeframe enables us to mount an aggressive information and support campaign to assist all Western students and eliminates what has become a barrier to using our Western e-mail system. Other efforts at improving student e-mail services have led to the installation of new storage hardware. The storage for individual student e-mail and Web page accounts has been greatly expanded for fall so users will be able to store more files without running out of space. IT Network Operations staff have installed new hard drives to e-mail hardware resulting in the tripling of e-mail and Web page storage for students. In other developments, student mass messaging through CyberCat Pipeline has been moved to the Office of Student Affairs from the Office of the CIO and Application Development in IT has created new groupings of students so messages can be better targeted. Student Affairs will be able to target messages to freshmen, undergraduate, graduate and of course to all students. Efforts are also underway to adopt e-mail as an official form of university-student correspondence.Vice Chancellor for Student Affairs Robert Caruso and Chief Information Officer Tom Franke created the Student Messaging Committee to study issues related to student messaging. Students, including SGA President Heather List, have participated on the committee. Under the direction of Donna Welch, the committee has surveyed students and is drafting a proposed e-mail policy. They, along with IT staff, are providing planning input for a new and greatly expanded student e-mail and messaging system. Faculty are encouraged to begin using the university-supplied e-mail account for course correspondence and students are asked to check or forward their university-supplied account. For information on mass e-mailings or student messaging, contact Donna Welch in the Office of Student Affairs at 227-7234 or e-mail dwelch@email.wcu.edu. For information on Western's new e-mail system development, contact Scott Swartzentruber in network operations at 227- 7487 or e-mail scotts@email.wcu.edu. SAFE ACCESS HELPS RESIDENTIAL STUDENTS TO CLEAN START As part of its Start-IT 04 plan the Division of Information Technology implemented Safe Access, a network device used to automatically test all residential students computers to ensure that the latest system updates were installed and that required antivirus software was in place. Preventative, protective, and time-saving, Safe Access was in place for move-in week- end (Aug, 21-22) and proved very helpful in spotting potential problems. Western's residential network staff was able to quarantine machines with potential problems and thus prevent those systems from impacting connectivity for the entire campus network. Safe Access was disabled during the move-in period due to conflicts with the wide variety of operating systems encountered on returning students computers. Efforts are un- derway with the Safe Access vendor to enhance the efficiency of the system and ease of use. While the system has been temporarily disabled, approximately 3200 computers were connected to the residential network (August 21-25) and Safe Access helped upgrade stu- dents computers to a higher level of security than could have been achieved without it. According to Director of Networking Scott Swartzentruber, security standards put in place for the residential network this year are still in effect and: Western continues to require that every student meet minimum requirements for the use of the university's network. Western will continue to work with Safe Access and other vendors to move towards an environment that will proactively protect both the students computers and the network. wh For more information on Safe Access and Western's residential network, please con- tact Scott Swartzentruber at scotts@email.wcu.edu or the ITS Help Desk at 227-7487, IT OFFERING PRE-CLASS WORKSHOPS FOR NEW STUDENTS AS PART OF EXTENDED ORIENTATION Incoming freshmen will be receiving an extra helping hand this fall as IT Services offers pre-class workshops as part of extended orientation. Designed to prepare all new transfer students and freshmen for campus computer use, the SAF (Security Awareness For Everyone) Computing workshop will be offered twice a week for the first three weeks of fall semester. The workshop will educate students on protecting files from corruption and/or damage. register, call the IT Services Help Desk at 227- 7487. . a
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Western Carolina University Publications

The Western Carolinian is Western Carolina University’s student-run newspaper. The paper was published as the Cullowhee Yodel from 1924 to 1931 before changing its name to The Western Carolin...

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