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Western Carolinian Volume 70 Number 10
Item
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IT Division makes progress even wi By Margaret Hester WCnewsmagazine Networking, the HelpDesk, ResNet and the RCCs (Residential Computer Consultants) are all part of the Information Technology (IT) Division at Western Carolina University. The goal of the IT Division is to meet the computer and networking needs of students, faculty and staff. It is obvious that they are all working together diligently to make this goal a reality, In order for the IT Division to accomplish these goals, funding is a major Issue. However, the funding for the IT Division does not come from the state, like most would assume. In fact, the IT Division is funded by Residential Living, This means that IT is considered a separate business and must find their funds from other means, if what is needed cannot be provided by Residential Living. Therefore, if you were wondering what happened to all the money you pay to live in your dormitory, the IT Division is one of the major recipients. This means that student enrollment plays a major role in the budget. However, if student enrollment is up, no funds from that are seen until the following year. This delay can create budget setbacks, but only for a limited time. Now, you may find yourself saying, If | pay all of that money, then why can't | get someone to call me back about my computer issue?" Well, the answer goes further than the RCC just being too busy. Taking a look around the resident halls may help students find the answer. Recently, IT made some major upgrades in the residence halls by upgrading from hubs to switchboards, as well as installing wireless at specific points. With all of this new equipment comes maintenance and up keep, provided by the manufactures. Every year, the cost of this gradually rises, which can create a huge dent in the IT budget. In order to fix the dent created by these upgrades, RCCs have been limited to 14 hours a week, instead of the usual 20 hours. The good news is that this cutback in hours is only temporary, so be patient. However, not all of the changes were related to upgrades in hardware. The IT division also opened a new Drop-In Center or the Computer Resource and Information Bureau (C.R.1.B.) for students looking for immediate assistance. Students are able to take their computer issues directly to the RCs during the hours of operation. This created more job demand for the RCCs during their limited 14 hours a week on duty. Having the C.R.1.B, as an option has enabled RCCs to complete more work in less time, but it has also made it dificult to keep Student Cost for Laptops By Rachel Mitchell Wenewsmagazine By now most students have either heard or used the much. sought after lending laptops available at the Circulation Desk in Hunter Library. The lending laptop program has been an overwhelming success and continues to provide positive results. However, WCU is not the first university to use laptops, as concept is gaining popularity with other universities. The problem with purchasing laptops came from space and money. Though finding a space was not as difficult, funding this project proved to be more of a problem. The library alone could not afford the large bill of laptops, batteries, then longer lasting batteries and a place to keep them safely locked up. So Hunter Library and IT's Educational Technology combined efforts and purchased 24 laptops. There was another delay in the project due to the fact that the library did not have wireless internet connection throughout the entire building when was expected. This delayed the beginning of the service to later in the semester. Jill Ellern, the Systems Librarian at Hunter: Library, said, that the laptops were meant to be used as a way for a group of students to go anywhere in the library to work on a project. The library's main objective was for small groups to be able to work together in a comfortable and free environment. As of now, the present laptops are being used to test what works and what does not. One of the first faults became apparent when there were not enough laptops to go around. The addition of the laptops created such a frenzy that students were checking them out faster than they could be charged, so check-out time had to be reduced from 4 to 2 hours. The reduction in time use also WCnewsmagazine h budget limitations 7 within the budget due to software and other items necessary. Software upgrades are also another item which can greatly affect the budget. Since IT's goal is to provide the best computing for their staff, faculty and students, anti-virus protection is available to everyone free of charge. In the beginning of the Fall 2005 semester, IT purchased a license to a new corporate edition of Symantec Anti-Virus. Although it may have had a profound affect of the budget, it has created safer and more efficient networking for all Perhaps the most obvious, but sometimes overlooked, cause of the budget cutbacks is the economy, in general. Sept. 11 greatly affected the economy of the nation, and North Carolina was no exception, Budget cuts from the state caused the university to be more cautious about where to spend money, as well as how to distribute what they had evenly. With all of these items affecting the budget, one may wonder from where the money for the new golf carts is coming. Even though the money was stretched thin, the budget planners of the IT Division determined that there was a need for a new means of traveling to be available to staff members. In the Past, staff had to use their own personal means of transportation, or walk, in order to get from one end of the campus to the other. This, sometimes, made the process of completing jobs much slower. Since the need was noticed, the IT Division purchased a few used vehicles, by pulling money from different funds. In the small amount of time that this option has been available, it has made a huge difference in the manner in which issues within IT have been addressed and solved. Even with the current budget limitations, the IT Division still has many upgrades in the making. They are hoping to create more wireless access points throughout the campus, as well as other major upgrades in equipment, The Vice Chancellor has done an excellent job in dispersing the funds, said Director of Information Technology Planning, Debbie Justice. "Very few [students, faculty, and staff] do not use computers, said Justice. [Therefore], the IT Division is always looking for alternative means of funding, said Justice. However, do not be discouraged. The IT Division has 83 student workers ready to assist all of the students of WCU, in keeping with their goal of having the best networking available. ensured that all students would have a fair chance of using a laptop. Originally only specific laptops were for students, faculty or staff. However, with growing fondness it was decided that to ensure that all students had a fair chance, that laptops could be checked out to anyone. All future laptops depend on enrollment because the money to purchase them comes from student enrollment fees. A staff member at WCU stated the cost for the laptops and all the equipment needed for them came to approximately 30 to 40 thousand dollars. With such a high price for just 24 laptops there needs to be a high demand for them and enough money to purchase the equipment. With the current and continuous liking of the laptops it is relatively certain that the project will continue to grow. The long term plan for the laptops is to replace most of the computers the Hunter Lab. Desktops will still be used for equipment that laptops can ot perform but laptops will be the primarily used in Hunter Lab. All laptops are equipped with Microsoft Office software - including Word, Excel, Publisher, PowerPoint, and Access, four browsers - Internet Explorer, Firefox, Netscape, Opera, and a wireless network card. However, this change to laptops will be a long time in the making as money becomes more available. As students and tuition payments increase, more opportunity will be available to students. Hunter Library said that final plans for the future laptops and lab have not yet been made but a plan could be decided by the end of this semester.
Object
Object’s are ‘parent’ level descriptions to ‘children’ items, (e.g. a book with pages).
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The Western Carolinian is Western Carolina University's student-run newspaper. The paper was published as the Cullowhee Yodel from 1924 to 1931 before changing its name to The Western Carolinian in 1933.
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