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Western Carolina University Publications
WCU - Western Carolina University Publications

Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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Western Carolinian Volume 68 Number 02

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  • Old wounds reopened with release of W TC tapes Voices of Scot 11 Kcard Again By Josh Gettin and Robert Lee Hotz I Los Angeles Times NEW YORK - Minutes after an airplane slammed into the World Trade Center's North Tower, the assistant general manager of the 106th-floor restaurant made the first of four emergency phone calls to police, frantically seeking a way to help scores of guests escape the burning building. "We're getting no direction up here," said Christine Olender, who reported that smoke was filling the dining room of Windows on the World. "The condition up on 106 is getting worse." Port Authority officer Steve Maggett, who was inundated with calls at the time, told her that rescue officials were trying to reach the restaurant, and asked her to call back in two minutes. She phoned again, pleading "We need a safe haven ... the fresh air is going down fast, and I'm not exaggerating!" Maggett tried to reassure her, but she told him: "The hallways are filled with smoke.... What are we going to do for air?" The officer said Olender could try to break one of the windows. She never called again. The record of Olender's last moments — and those of other voices captured over police communication lines on Sept. Il — was released to the public Thursday by the Port Authority of New York and New Jersey. Filling nearly 2,000 pages, the telephone calls and radio transmissions logged by Port Authority officers are a deeply human portrait of terror, disbelief and often frenzied emergency response. The Port Authority, which owned the World Trade Center, had initially refused to release these documents, saying they would invade the privacy of people who lost loved ones in the terror attacks. But officials agreed last week to release the materials to comply with a New Jersey court order, following a successful lawsuit filed by the New York Times. These materials, released less than two weeks before the second anniversary of the Sept. 11 attacks, provide the most complete record to date of how emergency personnel responded to the crisis in New York. But they are not the first such documents to be released; last year, the Port Authority made available a 78-minute tape recording of fire department communications during the response. "In general, these materials show people performing their duties very heroically and very professionally on a day of unimaginable horror," said Port Authority spokesman Greg Trevor. Officials also said they hoped that the media would "refrain from publishing gruesome, gratuitous or personal details that do nothing to further this discussion." Family members offered mix opinions. Leila Negron of Bergenfield, N.J., whose husband, Peter, was among the 2,792 killed in the attacks, said "it's not the right time" to distribute such materials. But others applauded the release, saying the public had a right to know the full story of what happened at the World Trade Center and how emergency workers responded to the crisis. "We need more information, not less, and this is exactly the kind of material that people have a right to inspect," said Monica Gabrielle, co-chairperson of the Skyscraper Safety Campaign, a citizens group lobbying for tougher safety laws regulating highrise buildings. "We need answers about why people died on 9/11," added Gabrielle, whose husband, Rich, worked on the 103rd floor of the South Tower. The Port Authority police transcripts begin during the first moments after the terror attacks, when civilians and police alike were struggling to digest the enormity of what had happened in Lower Manhattan. In one call, an unidentified officer told fellow Port Authority police "the scene down here is like chaos. We've got people coming out of the buildings ... numerous debris coming from the upper levels, including bodies." On-duty officers gasped at news that the Pentagon had also been attacked, and there were rumors about other planes heading for New York; stories that people were seen firing missiles at the World Trade Center from atop a nearby building, and unconfirmed accounts of bombs that detonated on the George Washington Bridge. People trapped on the upper floors of both towers beseeched police for help that would never arrive. In most cases, the best rescue workers could tell them was to evacuate the buildings any way they could. Help was on the way, they said, but it soon became apparent that police and fire would not be able to make their way to the higher floors, according to the transcripts. Callers on the ground, including those lucky enough to escape the building, poured their heart out to police officers, including an unidentified woman near the towers who called and said: "There's this girl who watched her friend die, burning alive in an ambulance. Like, oh my God. I mean, I'm crying listening to all these people." On emergency radio networks in New York and New Jersey, police dispatchers struggled to master the growing ripples of panic as cell phones died and radio transmissions became increasingly garbled. The emergency mobilization took hold in dozens of terse radio exchanges and calls. Across three states the calls came in from off-duty police, fire fighters and emergency workers. Get suited up and go, they were told over and over. Those trapped in the towers left their messages. "I'm here, you know, the building is full of smoke," one male caller caught on the upper floors at the top of one of the two towers reported to a police sergeant. "The stairways are packed, like (inaudible) on one of the floors, there's this big hole down." Pat Hoey, a 53-year-old executive with the Port Authority in charge of special projects at the George Washington Bridge and Lincoln Tunnel, left his last public words in the transcripts. He called police desk sergeant Mariano from the 64th floor of World Trade Tower One minutes before it collapsed. "I've got 20 people here with me," he told Mariano. "What do you suggest?" "Stand tight," Mariano told him. "Stay near the stairwells and wait for the police to come up." "They will come up, huh?" Hoey asked. "Okay. They will check each floor?" Then there was a loud commotion, the transcript said. "If you would, just report that we're up here," Hoey said. He called back a few minutes later. "The smoke is getting kind of bad. So we are going to . we are contemplating going down the stairway. Does that make sense?' ' 'Yes,ss the police desk man on the line replied. "Try to get When Hoey reached the 50th floor, he took time in the smoke and darkness to call his wife. He didn't make it to the street. As the scope of the attack became clear, the airwaves and land lines were choked with desperate pleas for medical supplies, for crowbars and masks, and finally for cadaver dogs, the transcripts show. The calls were sometimes frantic, often poignant and at moments prophetic: As the rumble of the buildings' collapse still reverberated through emergency radio channels, a worried wife reached her husband on duty at a police desk. "I'm OK," he told her. "I didn't hear from you,ss she said. "How are you doing? s "I'm OK,SS he said. "Yeah "It looks like we're going to warts he replied. I m here, vou know, *he building is full of smoke/' one male caller caught on upper floors at the top of one of the two towers reported to a police sergeantoffsThe "i%stairways are packed/like(inaudible) on one of the floors; there's this big holedowtie: copyright 2003 LA TIMES
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Western Carolina University Publications

The Western Carolinian is Western Carolina University’s student-run newspaper. The paper was published as the Cullowhee Yodel from 1924 to 1931 before changing its name to The Western Carolin...

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